Report a Problem

Reporting Nuisance Issues

Use the SeeClickFix application below to report nuisance issues throughout the neighborhood. (Click on Report an Issue above the map.) Nuisance issues that Philly311 can address include potholes, vacant lot clean-ups, illegal construction, stop sign repair, and more. Philly311 and SOSNA staff monitor these issues regularly.

You can also utilize the Philly311 web application to report these issues directly to Philly311 or call the SOSNA office to discuss issues in more depth with our staff.

 


311 SERVICE REQUEST TYPES:

Please find below a list of issues under the purview of Philly311 and the number of days each issue should take to resolve:

  • Licenses & Inspection:
    • Boarding Room House - 45
    • Building Construction - 15
    • Building Dangerous Historical - 15
    • Building Dangerous Occupied - 15
    • Building Dangerous Vacant - 15
    • Tree Dangerous - 15
    • Daycare Commercial - 45
    • Daycare Residential - 30
    • Demolition - 45
    • Drainage Maintenance Commercial - 45
    • Drainage Maintenance Residential - 45
    • Electrical Construction - 30
    • Emergency Facade Repair - 5
    • Fire Commercial - 45
    • Fire Residential - 45
    • Infestation Residential - 45
    • License Contractor - 45
    • License Residential - 45
    • Maintenance Commercial - 45
    • Maintenance Residential - 45
    • No Heat (Residential) - 7
    • Nuisance Task Force - 45
    • Other Dangerous - 30
    • Plumbing Constriction - 30
    • Vacant Commercial - 45
    • Vacant House - 45
    • Vacant Lot Commercial - 45
    • Zoning Business - 45
    • Zoning Construction - 30
    • Zoning Residential - 30
  • Streets Department:
    • Alley Light Outage - 30
    • Cave-In Repair - 30
    • Dangerous Sidewalk - 5
    • Dead Animal (in street) - 3
    • Ditch Repair - 46
    • Dumpster Violation - 3
    • Illegal Dumping - 5
    • Line Striping - 4
    • Manhole Cover - 2
    • Newstand/Outdoor Cafe - 2
    • Pothole Repair - 3
    • Recyclables Collection - 2
    • Rubbish Collection - 2
    • Salting - 1
    • Stop Sign Repair - 4
    • Street Light Outage Emergency - 10
    • Traffic Signal Emergency - 4
  • Police:
    • Adandoned Auto - 30
  • Water Department:
    • Inlet Cleaning - 3
  • Managing Director's Office
    • Graffiti Removal - 7
    • Vacant Lot Clean-Up - 90
  • Parks & Recreation:
    • Grass Cutting - 3
    • Hazardous Playground Issues - 5
    • Housekeeping - 3
    • Maintenance & Mechanical Problems - 5
    • Trash Removal - 3